One almost doesn't know where to begin in this interview with Bill Gates: he clearly has only contempt for his public. The words are more damning than anything I could construct.
No! There are no significant bugs in our released software that any significant number of users want fixed.
Oh, my God. I always get mad at my computer if MS Word swallows the page numbers of a document which I printed a couple of times with page numbers. If I complain to anybody they say "Well, upgrade from version 5.11 to 6.0".
No! If you really think there's a bug you should report a bug. Maybe you're not using it properly. Have you ever considered that?
Yeah, I did...
It turns out Luddites don't know how to use software properly, so you should look into that. -- The reason we come up with new versions is not to fix bugs. It's absolutely not. It's the stupidest reason to buy a new version I ever heard.
What a ghastly, miserable, misanthropic asswipe. He may be a sharp guy, but he knows fuck-all about people or humans...and sadly, humans are his customers.